We're here to help.
Email: support@udrivesmart.com
We typically respond within 24 hours.
How does duplicate detection work?
CleanOS Pro scans your photo library by comparing file sizes, dimensions, and timestamps. Exact matches (same size + dimensions) are flagged as duplicates. Photos taken within seconds of each other are flagged as burst/similar shots.
Will I lose my photos?
No. When you clean duplicates, the best photo is always kept. Removed photos go to your iPhone's Recently Deleted album (30 days) and our in-app Recovery Bin. You can restore anything within 30 days.
How does contact merging work?
When duplicate contacts are merged, all unique phone numbers and email addresses are combined into one contact. No information is lost — only the duplicate entries are removed.
Is my data safe?
Yes. All scanning and cleaning happens entirely on your device. We never access, collect, or transmit your photos, contacts, or any personal data.
What's the difference between Free and Pro?
Free users can scan and see results (how many duplicates, how much space can be saved). Pro users can take action — delete duplicates, merge contacts, and use auto-cleanup features.
How do I cancel my subscription?
Go to iPhone Settings → Apple ID → Subscriptions → CleanOS Pro → Cancel. You'll keep Pro access until the end of your billing period.
How do I restore my purchase on a new device?
Open CleanOS Pro → Settings → Subscription → Restore Purchases. Make sure you're signed in with the same Apple ID.